Aloha Gang,
I am somewhat ignorant about what certifications are required to be obtained by sportsbook casinos in order to maintain the integrety of fair play for its customers. For example, as far as random generations of numbers appearing, is there some type of certification that casinos are suppose to get which will OK the fair running of their games.
The reason I am asking is because of recent play by me and another collegue who have come across play that in no way presented random activity. We were told by a customer rep from this company that they get certified to check there casino operation for fairness and random activity. But when I requested that I be given a copy of this certification, I was continuously denied for no apparent reasoning.
I also was told, by a Manager, that they can email me my casino log play. Which I felt could allow me a chance to show where it was in the game that unusual repeated occurances dicted non-random activity. I don't know if this was a bluff by this Manager, because when I consistantly requested this log play sent to me, I was told that they cant give out this information to me cause it is needed for their protection, not to.
Anyways, if anyone can share some light about these two situations , I would surely appreciate it. Hard to present an agrument for something when your not educated and lacking the right information. thanks for your assistance.
I am somewhat ignorant about what certifications are required to be obtained by sportsbook casinos in order to maintain the integrety of fair play for its customers. For example, as far as random generations of numbers appearing, is there some type of certification that casinos are suppose to get which will OK the fair running of their games.
The reason I am asking is because of recent play by me and another collegue who have come across play that in no way presented random activity. We were told by a customer rep from this company that they get certified to check there casino operation for fairness and random activity. But when I requested that I be given a copy of this certification, I was continuously denied for no apparent reasoning.
I also was told, by a Manager, that they can email me my casino log play. Which I felt could allow me a chance to show where it was in the game that unusual repeated occurances dicted non-random activity. I don't know if this was a bluff by this Manager, because when I consistantly requested this log play sent to me, I was told that they cant give out this information to me cause it is needed for their protection, not to.
Anyways, if anyone can share some light about these two situations , I would surely appreciate it. Hard to present an agrument for something when your not educated and lacking the right information. thanks for your assistance.