I called Betjamaica to transfer some money into 5dimes account. 30min later, I checked my 5dimes account and there was no money in the account. So I called 5dimes to ask and they said Betjam did not send them the complete information so they can't put money into my 5dimes account. So I called Betjam and they said everything is correct and 5dimes reply back to them saying transaction has been completed. I waited 10 more minutes or so and checked my 5dimes account and still no money. So I called 5dimes again and explained the whole situation and 5dimes' customer service rep told me that email which was sent by betjam does not have my name and therefore, they can not credit my account. I called betjam again and they are telling me email did have my name in it....so I ended up asking them to cancel the transfer.....my 1st attempt to make a transfer.....I will not even bother trying it again.