Hey everyone - first post but I surf these forums quite frequently. I requested a withdrawal for over $1,000 from Bookmaker back on Sept 16th using their ACH method, which allegedly takes 7-10 business days. When this allotted time passed, I called the customer service dept and the said that there was a problem with all of the Sept 16th withdrawals. Since then I have called at least 6 times, as the money still hasn't shown up in my account, and every time they just tell me to call back another day as they are working on the problem and each time they promise to have a definitive answer, but never do. This is my first ever withdrawal but I was wondering if this is a normal occurrence? The fact that they keep on telling me to call back because they don't have answers is disturbing.
Thanks for the help,
TW
Thanks for the help,
TW