BookMaker bonus

[cd329]

So I opened up an account at BookMaker last week and deposited some money. Tonite, I go to live chat to request my bonus... the customer service guy said that I need to deposit an additional $300! And that anytime I make a deposit, I have to call within 24 hours to get my bonus

Im the type of person that reads every little specific with anything, and I did not see a DAMN thing about calling in within 24 hours to get my bonus.

Wil? sup with this?

Hellah,
Dont feel bad because i got screwed also. I made 2 deposits over the weekend and last night i just noticed the 25 percent bonus thing, so i called up and asked why i didnt get my bonus and they gave me the same bullshit that i needed to call within 24 hours at which time i proceeded to ask them if am supposed to be a friggin mind reader and know thats what you got to do, considering there is no mention of it in the promotion. Me and the manager kept going back and fourth on this, finally i gave up and said fuck it, you guys keep the bonus. In my opinion this is just plain bad business. Other books just add the bonus into your account when you send money.
Was very disappointed, lesson learned thou.

 

[gbogo]

mason my post sounded bit harsh - apols for that not directed at you personally.


to me though Pinnacle was just so far better than anyone else its not funny. Pinnacle you know exactly what your getting and thats it.

i wish more books operated their models along the same business practices.

 

[wilheim]

Couple of things.

First of all Hellah10, your bonus is in your account as we speak. I will also veryify this by email in a minute.

Secondly the upper management at Bookmaker.com apologieses to anyone inconvienenced by not being able to find the rule as it is only visible to new accounts and not visible if you are re-upping. That will be corrected ASAP.


Thanks, wilheim..