I figured since the are so many threads created bashing the mods (esp Wil) & various sponsor books, I would start a thread shedding some positive light.
"Hello XXXX, I just heard form the GM at XXXX and have been informed by him that XXXX is sending you a check via Fed-Ex today for the entire amount requested. I am sure they will issue an email with an apology also. I am not sure excatly what happened in your case but the bottom line is you should have your money in a couple of business days.
Natrually, I will always be available to assist you with any problem at The Rx.com itself or with any of it's sponsers, Simply drop me an email and I am on the case.
I hope you have a great football season.
Regards, wilheim.."
I would just like to take this opportunity to "publicly" thank Wilheim for his prompt & professional assistance in getting a low 4 figure payout for my father from one of TheRx's sponsor books. The book is highly regarded in the industry so I don't feel the need to bash since the issue has been resolved. I mostly lurk around here having only 200+ posts in 4-5 yrs being registered, but its comforting to know no matter how small my status is, the mods will go to bat to assist us players. Just wanted to express my gratitude & appreciation to Wil for his diligent efforts in this matter.
My father appreciates you as well....
GL this season men!
:toast:
Stoner
"Hello XXXX, I just heard form the GM at XXXX and have been informed by him that XXXX is sending you a check via Fed-Ex today for the entire amount requested. I am sure they will issue an email with an apology also. I am not sure excatly what happened in your case but the bottom line is you should have your money in a couple of business days.
Natrually, I will always be available to assist you with any problem at The Rx.com itself or with any of it's sponsers, Simply drop me an email and I am on the case.
I hope you have a great football season.
Regards, wilheim.."
I would just like to take this opportunity to "publicly" thank Wilheim for his prompt & professional assistance in getting a low 4 figure payout for my father from one of TheRx's sponsor books. The book is highly regarded in the industry so I don't feel the need to bash since the issue has been resolved. I mostly lurk around here having only 200+ posts in 4-5 yrs being registered, but its comforting to know no matter how small my status is, the mods will go to bat to assist us players. Just wanted to express my gratitude & appreciation to Wil for his diligent efforts in this matter.
My father appreciates you as well....
GL this season men!
:toast:
Stoner