As most of you know we've changed the internal software on the site. We've also run into a few problems with the configuration of our new software in doing so. Our managers and computer techs have been working on straightening out the situation. Logging in to the website may be difficult and your balance may not read what it should. We're taking this very seriously on correcting the problem so we do appreciate your patience.
If the internet is giving you any problems at all please call into our wagering floor for the time being.
This was very big for us to upgrade our systems and as soon as we get everything perfect it will benefit everyone for the better, we are sure of this.
So, again, thank you for your patience. And, if you see anything array with your account it will be fixed.
benstern: Thank you for being honest, this is happening to a few people and has been corrected. You did indeed have an extra $2000 in your account and it has been deducted back. Thank you again for bringing this to our attention. We would obviously not expect anyone to take a shot, so we do appreciate your honesty.
We are sorry for the delay in having everything 100% for you guys (and girls).
Please call or email if you need anything.
customer_service@beverlyhillsbookie.com
Or toll free 800-70-90210
Justin
-BHB
If the internet is giving you any problems at all please call into our wagering floor for the time being.
This was very big for us to upgrade our systems and as soon as we get everything perfect it will benefit everyone for the better, we are sure of this.
So, again, thank you for your patience. And, if you see anything array with your account it will be fixed.
benstern: Thank you for being honest, this is happening to a few people and has been corrected. You did indeed have an extra $2000 in your account and it has been deducted back. Thank you again for bringing this to our attention. We would obviously not expect anyone to take a shot, so we do appreciate your honesty.
We are sorry for the delay in having everything 100% for you guys (and girls).
Please call or email if you need anything.
customer_service@beverlyhillsbookie.com
Or toll free 800-70-90210
Justin
-BHB