I've been playing with BetUS.com now for at least 5 years. I've made quite a few deposits and quite a few payout requests.
Last November I had a payout check bounce in my checking account. When I contact BetUS at that time they told me that their was something wrong with the processor and they reissued me funds after fighting with them for 2 weeks. I gave them the benefit of the doubt because they've been good up till that point.
Fast forward to September 15, 2011... I request a payout and recieved a courier check in less then a week. I deposit the check, only to have it bounce on 09/20. I called BetUS up. I was polite and professional when I talked to them. I was instructed that I needed to send a bank print out of my checking account showing the check being deposited and then the check bouncing which I did right away. I was told to call back in an hour and it should be resolved. I called back in 2 hours, spoke to someone else and was then told that I had to send a copy of the actual check that bounced. (which I wasn't told upfront that I needed)
I ran to the bank, got a copy of the check and faxed & emailed it to them. At that point when I called back in I got someone completely different. This joker told me that I needed to wait till they could retrieve their money before I'd hear anything back! CAN YOU SAY PONZI SCHEME!
The don't have the money to cover the bets that are made??? Why would I have to continue to wait if they had the money to pay me out???
Word of advice for anyone looking at getting into a sportsbook... STAY FAR AWAY FROM BETUS.COM
$$$$
Last November I had a payout check bounce in my checking account. When I contact BetUS at that time they told me that their was something wrong with the processor and they reissued me funds after fighting with them for 2 weeks. I gave them the benefit of the doubt because they've been good up till that point.
Fast forward to September 15, 2011... I request a payout and recieved a courier check in less then a week. I deposit the check, only to have it bounce on 09/20. I called BetUS up. I was polite and professional when I talked to them. I was instructed that I needed to send a bank print out of my checking account showing the check being deposited and then the check bouncing which I did right away. I was told to call back in an hour and it should be resolved. I called back in 2 hours, spoke to someone else and was then told that I had to send a copy of the actual check that bounced. (which I wasn't told upfront that I needed)
I ran to the bank, got a copy of the check and faxed & emailed it to them. At that point when I called back in I got someone completely different. This joker told me that I needed to wait till they could retrieve their money before I'd hear anything back! CAN YOU SAY PONZI SCHEME!
The don't have the money to cover the bets that are made??? Why would I have to continue to wait if they had the money to pay me out???
Word of advice for anyone looking at getting into a sportsbook... STAY FAR AWAY FROM BETUS.COM
$$$$