This is from SBR. The player was paid today after posting on the forums last night. I wonder if he would have ever gotten paid if he didn't post his slow/no pay on the forums.
Ayyone who has money in Royal should cash out now since it wouldn't be a surprise if Tej closed up shop Monday.
Ayyone who has money in Royal should cash out now since it wouldn't be a surprise if Tej closed up shop Monday.
I openned an account with BetRoyal about 2 months ago with $2,000 and everything was fine...I got a big bonus...rolled it over accordingly and requested a $2,500 payout which was processed within 24-48 hours...reasonable.
So I kept doing business with them...reloaded recently and did the same thing only this time my Neteller payout was delayed...made the request on Monday and still don't have the money Friday night...kept getting the run around from customer service saying they are having Neteller problems due to an unusually large amount of Neteller payouts they recently processed they have exhausted their Neteller funds and need to delay payouts....Very scary explanation.
So my account rep their wants to "compensate" me for the delay by offerring a 20% bonus on the exisitng funds in my account with only a 1X rollover. They tell me that my payout will be processed first thing next week.
So my issue is if I accept their offer for the bonus and wager my funds and should I win -- will I get my money next week? Or is this another delay tactic which might cause me to be even deeper in the hole with them for an even greater amount should I win and not lose? If I don't take the offer then I'm out the 20% but don't get my money until next week anyway.
I asked them what would change next week...if they don't have money to pay me this week, why is next week different. They say that it's because of all the deposits coming in from the Super Bowl...that they will have plenty of money next week...Is this valid?
Any advice or help would be greatly appreciated! By the way...they tell me that I'm not the only one being slowed paid this week....there are at least 20 other Neteller payouts they held back on....