BETPANAM has new withdrawal policy???

[Tekari]

Did anyone get this:


"Also, in order for us to process your request, and for security purposes we need
to go through some verification process before we can send out your funds.

Please provide:
1. Call center password
2. Challenge question: What is my favorite game?
3. Neteller e-mail or account number.

We'll be expecting your reply.

Best regards,

Customer Service Department
BetPanAm"

Im not sure if this is standard I requested a withdrawal and still have not recieved it, I cc to that panama gaming board email and got this response. Why do I need a call center password if I already requested the withdrawal online logged in?

 

[bucsfan67]

THEY USED TO ASK ME FOR THAT PASSWORD TOO, TO PUTMONEY ONTO THE FLEX CARD...

OF COURSE THAT WAS BACK WHEN THEY ACTUALLY PAID OUT....

AND "LIGHTNING FAST"...

I READ YOUR TITLE OF PANAM'S NEW WITHDRAWAL POLICY, I THOUGHT IT WAS GONNA SAY

"PLEASE DONT MAKE ANY"....

 

[Slash]

It has always been like this.

 

[Tekari]

I thought maybe it was new because they never asked for it the first time.

 

[Slash]

I used NETeller for depositing and withdrawing and had to provide the same info. That was several months ago though.

 

[Jazz]

Same here.

 

[PO69]

I think that there new policy is this

"NO PAYOUTS WILL BE REQUESTED FOR AT LEAST 1 YEAR FROM SAID TIME THAT YOUR DOCUMENTS HAVE RECEIVED AND PROCESSED, OR UNTIL YOU DIE, WHICHEVER COMES FIRST!"