From SBR...some really <nice> customer service...
A friendly conversation with BetonUSA 10/25/03
Damia: Welcome to customer service, how can I help you?
you: Hello, I made a withdrawl on Sept 30 (check withdrawal) what's the usual time frame for this?
Damia: Can I have your fullname and user name please?
you: username.....*********
Damia: what amount are you inquiring about?
you: 200 on the 30th
you: 100 on the 1st of oct
Damia: that was sent out on the 7th, so it takes 7 to 10 business days 9not including weekends)
you: really, seems like a long time...I thought they would be processed in 2 days >?
you: 7 to 10 days from the 7th?
Damia: yes
you: hmmm....other books are much faster, my mistake I guess....thanx
Damia: take your business elsewhere if you're not satisfied
you: wow
Damia: your contribution won't make or break this company
you: nice attitude there...lol
Damia: welcome
you: I;ll post this chat session on my gambling forums
Damia: go ahead
Damia: be my guest
Damia: Is there anything else I can help you with?