Although, i am less than impressed. You cant even see what the number you got under pending bets. Like a placed a few bets before dinner, sat back down to see what number i had and you cant even see it under pending wager? Pretty imporatnt i would think
did you keep scrolling down ?? that happened the other night, then it was there
they give you a list of pending, then down a little more, are the same but with lines.
Yes, Just say you are calling for the $100 / 100% Bonus. and Problems tell them Alex told you about it... but don't think you will have any problems
Yeah, Tell them that Alex said. and get me the name of the person that Told you NO...if you remember it.
If they say No again, PM me your Account # and I'll take care of it. As long as you Opened it Today...made the Deposit before the First game tonight.
The live chat guy told me thats just how it is. Told me to login from the mobile site and it does work in there. I dont like the look of the mobile site though.
yeah i didnt ask for the chat person's name...i basically said i wanted the 100 FP for my 100 deposit and they said it was not an option and then the chat person said email freeplay@betonline with what I would like for a bonus....I deposited with the PTP and then the Visa gift method so now I am waiting for a reply from them
Made the deposit and they did not pay the bonus because I had a balance with them. Should have got on live chat to verify the deal. Guess I am a little pissed.
Very Poor Customer Relations, IMO.
Here is the bull shit email.
Hello, XXXXXXX
Thank you for contacting us.
We would be please to grant you with a deposit bonus. However, in order to be eligible for the 100% Bonus Play on Sportsbook, the available balance existing in the account prior to the deposit, must be "Less than twice the average bet size on sportsbook".
This means that at the moment you made a deposit of $100.00, you already had an existing balance of $XXX.50, which is not less than twice the average bet size.
Best Regards,
FreePlay Department