I placed some daily double wagers tonight at Mountaineer Park. About 10 Minutes before the first race went off I checked the double probables and found that 2 of my horses in the second race were already scratched which should be an automatic refund.
After my bet was graded as a loss I sent them emails inquiring why I didn't receive a refund for the two scratches. I was told that I wouldn't be because my first leg was a loser. I would only receive a refund if I had the first race winner - This would be a free roll for the book, I get a refund if my $20 horse wins or nothing if he loses. In 20 years of betting horses live and off-shore I have never heard of such an unfair rule.
There were no consolation double payoffs which proves that my 2 scratches were clearly before the first leg went off. It is absolutely clear it is a refund situation. These were small wagers, but I am very dissapointed that they have such an unfair policy.
Have any horse bettors here heard of such a rule?
riverjack
After my bet was graded as a loss I sent them emails inquiring why I didn't receive a refund for the two scratches. I was told that I wouldn't be because my first leg was a loser. I would only receive a refund if I had the first race winner - This would be a free roll for the book, I get a refund if my $20 horse wins or nothing if he loses. In 20 years of betting horses live and off-shore I have never heard of such an unfair rule.
There were no consolation double payoffs which proves that my 2 scratches were clearly before the first leg went off. It is absolutely clear it is a refund situation. These were small wagers, but I am very dissapointed that they have such an unfair policy.
Have any horse bettors here heard of such a rule?
riverjack