Rules are rules. I am sure that the books did not conspire to steal money from the bettors. that is a joke. However, Wild Bill did bring up a good point about bettors being spoiled. Sure, I get upset when things go wrong at the sportsbooks I play at. I hate it when they experience sun spots, and I cant get a bet in. I hate it when they get hit by DOS attacks, and I hate it when they have regular internet problems. the bottom line is, that we forget that these books operate in third world countries, and sh... happens. if the book treats you properly, and gives something back like bonuses, free half points, reduced juice, etc. etc. be a man and stop being spoiled. Sh.. happens in life. i think that overall, we get great service from these books if we all really sit down and look at the big picture.