anyone got 2% cashback from ez yet?

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I thought they had promo where they are giving out 2% cash back based on your risk amount during NFL playoff till superbowl. I called to inquire about this and rep I spoke with does not know anything about this promo. Has anhone got their cash back yet? Or am I thinking about other book offering this promo? I swear to God I thought this was through ez.
 

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Kemp i just talked to them and some of the reps don't know about it. I copy and pasted the promo from here and got transferred to another rep who knew.
 

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I thought i qualified but i didn't read the small print like always and didn't notice you couldn't take a bonus.
 

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Your account must also have hit a ZERO balance during the contest. So if you had a futures wager or deposited while you had a few bucks in your account you wouldn't qualify.

It was a FREE promotion, so no real reason to bicth I guess.
 

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Not bitching at all... Didnt use ez acct for awhile and made a deposit 2Weeks ago to play... I should be elligible to get it. I need to wait till tomorrow to talk to upper managent.
 

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Ez customer service fucking sucks.... Wow.. This rep I was talking to keeps cut me off and said talk to sales dept about promo... Ray, who is my account rep is never there.. Wtf ez
 

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Naw... I am done with them.. Talk to ray, he was bot helpful at all saying I should have called to request this promo before.. Well.. I got pissed and asked him to close my account... He was rude in a way because he cuts me off while I was trying to tell him that information and rule that was posted on therx regarding this promo does not state we have to call in to enroll into this promo. And he was loke yes it does say it. And I was like no it does not. Well, I went back to read it again and it doesnt say it. While I am typing this, ray calls me back and said he talk to marketing dept and I am elligible to receive it and he will put it in. I was like I asked you to close my account and whats the point of putting money into closed account? His reponse was that he have to put it in since I am elligible so my account will remain closed with fund in it pretty much. I was like okay bye and hung up... This place ..... I dont know. They need to train ppl with right info. Some reps didnt even know they were offering this 2% cash back.
 

Where Taconite Is Just A Low Grade Ore
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I know they're sponsors, but, poor CS, poor lines, etc.! They DO PAY! And up till now that's true. And that's ALL most care about. NEVER again for me!
 

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