They have a D+ rating for a reason (used to be worse than that so they are "improved" now if you want to call them that).
I used them once and got the run around for months before I finally got paid. It felt like I called someone's house when I always called to ask where my money was.
Always got the same person on the phone, always rude, always on hold, heard dogs barking in the background, etc.
I would NEVER and I mean NEVER use this book again. Seems one bad weekend away from folding.
So good luck if you use this book but don't come back to this site and complain if you get screwed.