Welcome to the 5Dimes Group Live Chat. Keep in mind the account & 4-digit PIN combination must be provided if the information you are requesting is specific to your account only.
This is Rod from Sports Wagering Issues, how can I assist you today?
Aaron R XXXX 11:38
Can I get my NBA futures refunded so I may request a full payout?
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Roderick 11:39
What its supposed to have an outcome after the 25th gets the refunds, if theres a possibility to have a result before this date, it will remain pending and finally graded accordingly.
Boston Series could end on the 23rd so it will have action and Denver until the 24th.
Both wagers have action sorry.
Aaron R XXXX 11:40
How do I request a payout after the 25th?
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Roderick 11:41
Why after?
You can submit it before the 25th
25th is the due date.
Aaron R XXXX 11:41
So if Denver wins the NBA championship, how do I get paid?
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Roderick 11:43
Please read carefully:
You are now losing both wagers but lets say you are winning then you can collect the funds before the 25th, if the series goes longer and will be decided after the 25th then we will refund the wagers because we will not be here after the 25th to grade wagers.
Aaron R XXXX 11:44
So if I lose you take the bet and if I win you don't pay?
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Roderick 11:44
We left them open because you had the chance to win in 4 games too
Your teams are down now, but you had the same chances to win in 4 games
Aaron R XXXX 11:45
I bet the Champion though, not series winner or sweep
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Roderick 11:46
It is not relevant... what I'm saying is that if for some reasons your teams losses the 1st 4 games then the outcome is decided before the 25th
Why you come to ask for the refunds now that you are loosing?
Aaron R XXXX 11:47
So if Denver wins the NBA championship, how do I get paid?
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Roderick 11:47
CuXXXXers who requested the refunds before the series got the refunds
Aaron R XXXX 11:48
So if Boston wins the NBA championship, how do I get paid?
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Roderick 11:48
Please read above I've answered this before.
Aaron R XXXX 11:48
You gave an answer that made no sense
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Roderick 11:48
Ok, question for you.
Will Boston be champion before the 25th?
I know you know the answer.
Aaron R XXXX 11:49
No
Could they be the champion after?
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Roderick 11:49
Ok, then you'll get the refund if the series goes after the 25th.
Aaron R XXXX 11:50
How do I request a payout after the 25th?
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Roderick 11:50
again...
Why after?
You can request it on the 25th.
Aaron R XXXX 11:51
So on the 25th you will refund any futures and I have, and I must request a payout on that date?
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Roderick 11:51
You dont have to, but yes, the last day to request payouts is the 25th.
Aaron R XXXX 11:52
If I don't how do I receive my money?
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Roderick 11:52
Please read this.
Please go to the cashier and check your available payout methods
Aaron R XXXX 11:55
I read it, it is vague and nonspecific
Read
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Roderick 11:56
This is all information we have, sorry for the inconvenience