I thought I would let everyone know of something that just happened with this sportsbook. Last night I made these 4 wagers on a soccer game played on 1/6/04. Aston Villa was the winner 2-1. I've never wagered on soccer before, but there was a post in the Rx soccer forum recommending this game so I took a chance. There were no bonuses involved.
I made 2 $75 bets on Aston Villa -1/2. Just incase the poster at the soccer forum was wrong, I hedged the bet a little and placed a $40 bet on the underdog to win and a small $20 parlay on the draw plus the carolina panthers football game coming up. If the soccer match was a draw, I still needed the panthers to cover by 6 1/2 pts, otherwise I would have lost the entire $210 wagered. Upon checking the results today, I was told that the soccer match was a "no play". I spoke with Ramel in customer service who told me that the line was bad and that it was my fault for playing it. I could'nt believe what I had just heard. Incidentally, I have used this sportsbook before and they seemed reputable. I was then told that the Sr. Manager named Tony would call me at home to talk to me. He called on his cell phone and was extremely loud and rude. He said that "I obviously knew the line was bad and must have sat with a calculator for hours figuring out how to hedge this bet". After explaining that I don't follow soccer, but took someone elses recommendation he told me that I should be banned from Internet sports wagering. I wonder what he would have said if the match ended in a draw and the only hope was the Carolina game. His behavior on the phone was extremely unprofessional and abrasive. After speaking with him, I called the Five Dimes customer service and had my funds immediately withdrawn and account closed. The bottom line was that my winnings would have been $60. Unbelievable to have a customer terminate relationship and prospect of any future wagering with this unethical sportbook.
5 Dimes Sports Casino - Account Transaction Audit Detail
Ticket Number Ticket Date Bet Type Selection Line Wager To Win Result Paid Net
2216380 01/05/04 S ASTON VILLA (PREMIER) -½+136 $75.00 $102.00 N $75.00 $0.00
Ticket Number Ticket Date Bet Type Selection Line Wager To Win Result Paid Net
2216272 01/05/04 S ASTON VILLA (PREMIER) -½+136 $75.00 $102.00 N $75.00 $0.00
Ticket Number Ticket Date Bet Type Selection Line Wager To Win Result Paid Net
2216366 01/05/04 S PORTSMOUTH (PREMIER) +372 $40.00 $148.80 N $40.00 $0.00
2216393 01/06/04 P CAROLINA +6½+113 $20.00 $134.64 N $20.00 $0.00
PORTSMOUTH/ASTON VILLA DRAW +263
I made 2 $75 bets on Aston Villa -1/2. Just incase the poster at the soccer forum was wrong, I hedged the bet a little and placed a $40 bet on the underdog to win and a small $20 parlay on the draw plus the carolina panthers football game coming up. If the soccer match was a draw, I still needed the panthers to cover by 6 1/2 pts, otherwise I would have lost the entire $210 wagered. Upon checking the results today, I was told that the soccer match was a "no play". I spoke with Ramel in customer service who told me that the line was bad and that it was my fault for playing it. I could'nt believe what I had just heard. Incidentally, I have used this sportsbook before and they seemed reputable. I was then told that the Sr. Manager named Tony would call me at home to talk to me. He called on his cell phone and was extremely loud and rude. He said that "I obviously knew the line was bad and must have sat with a calculator for hours figuring out how to hedge this bet". After explaining that I don't follow soccer, but took someone elses recommendation he told me that I should be banned from Internet sports wagering. I wonder what he would have said if the match ended in a draw and the only hope was the Carolina game. His behavior on the phone was extremely unprofessional and abrasive. After speaking with him, I called the Five Dimes customer service and had my funds immediately withdrawn and account closed. The bottom line was that my winnings would have been $60. Unbelievable to have a customer terminate relationship and prospect of any future wagering with this unethical sportbook.
5 Dimes Sports Casino - Account Transaction Audit Detail
Ticket Number Ticket Date Bet Type Selection Line Wager To Win Result Paid Net
2216380 01/05/04 S ASTON VILLA (PREMIER) -½+136 $75.00 $102.00 N $75.00 $0.00
Ticket Number Ticket Date Bet Type Selection Line Wager To Win Result Paid Net
2216272 01/05/04 S ASTON VILLA (PREMIER) -½+136 $75.00 $102.00 N $75.00 $0.00
Ticket Number Ticket Date Bet Type Selection Line Wager To Win Result Paid Net
2216366 01/05/04 S PORTSMOUTH (PREMIER) +372 $40.00 $148.80 N $40.00 $0.00
2216393 01/06/04 P CAROLINA +6½+113 $20.00 $134.64 N $20.00 $0.00
PORTSMOUTH/ASTON VILLA DRAW +263
