World Sportscenter changes your lines after you attempt to bet on the phone

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I just called to place a bet with WorldSportcenter and they gave me the line and i gave them my bet. Then before confirming they changed the line in their favor. Is this an acceptible practice? I decided not to make the bet their and bet it somewhere else.
 

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sometimes I try to place a bet with Pinny online & the line changes right when I place it... it happens sometime... line changed probably right as u were betting...

as long as you had the choice to negate the bet nothing was wrong...

OLYMPIC gives you a 45 second lock in when you click to bet on a line... but other books do not
 

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If they give you a line and you bet that number, they should honor it. Over the phone even if it is a bad number, if they give it to you, they should take the action... you can always ask for a supervisor and have them play the tape for you.
 

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No, it is not accectable, once a clerk reads you a line you should be able to bet it. Unless the clerk says something like hold game 220 or whatever #. This sounds like a clerk problem who missed a change call out from the stage. All you need to do in this case is simply ask for a manager and ask him (or her) to listen to the tape of your call. They (the book) should then have no problem giving you your bet at the number the clerk read to you. Not a serious problem if you take the time to ask for the tape to be read, pain in the rear, but necessary if you want the number. Hopefully this does not happen often.


wil.
 

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didnt know this... never bet on the phone except with local...

No incentive to try Worldsporcenter... No Bonus... No reduiced Vig... Wasnt their phone line down for a while?
 

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SS - The phone problem is solved and not their fault. WSC does offer a nice 10% rebate on losses promo. The problem CMAN had can happen anywhere, clerks miss changes and get themselves in small jackpots, the good ones bite the bullet and tell the boss they took a bet at an old number. Never any fun for a clerk to do, but necessary for the sake of the book. I know they advertise here so risking sounding like a shill I will go on record saying Rick at WSC is very customer friendly and the book is worth a second look by you.

wil.
 

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<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> WSC does offer a nice 10% rebate on losses promo. <HR></BLOCKQUOTE>

dont plan to lose though...lol

what do they have that i cannot find at my current outs? pinny, wwts, skybook, sia, OSB, sportbet, 5 dimes...(& others...)

do they offer some unique? or do they have 'opiniated' lines?
 

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SS - I know you don't plan on losing and I certainly hope you do not. Without getting into a sales pitch - if I were you I would give them a call or at least check out their web-site (top of page). Quite frankly I can't say what their football numbers will be like, I do know that baseball lines are 10 cents up to around -180. In all honesty I like this book and would definitely consider them as an out. Getting the 10% back just is case you lose, cannot hurt.


wil.
 

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We would just like to inform our Worldsportcenter customers that we don't offer different lines to different customers at our sportsbook. We offer the same lines to high-rollers as well as to low-rollers. Our policy is that if there is a line change while you are placing a wager with us, we will notify you as soon as we discover the change. It is not done on a per-customer basis, the lines are changed by the admin. It is up to the customer to take the new line, or refuse it. The option to take the old line does not exist once it has changed.
 

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WSC - I believe the point here is if a clerk reads a line eg. Team A -120 and the customer says OK give me Team A -120 for one dime, the clerk cannot say oh wait a minute Team A now -124 after the customer clearly asked for the Team A -120 before the change. This is very standard industry wide procedure. On the other hand if a clerks read the -120 line then changes it to -124 before any bet is asked for the second (-124) line is valid. Please correct me if I'm wrong.

Thanks, wil.
 

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<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> We would just like to inform our Worldsportcenter customers that we don't offer different lines to different customers at our sportsbook. We offer the same lines to high-rollers as well as to low-rollers. Our policy is that if there is a line change while you are placing a wager with us, we will notify you as soon as we discover the change. It is not done on a per-customer basis, the lines are changed by the admin. It is up to the customer to take the new line, or refuse it. The option to take the old line does not exist once it has changed. <HR></BLOCKQUOTE>

Is BS. I thought you all had been around a while and had a clue?
 

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Will is absolutely right. If the clerk makes the mistake of giving the customer a line before refreshing the screen, it is his/her mistake and the book must eat it.
 

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sub,

you are right, however if the bettor has a long list of plays it is possible that the line changes while she is writing up the ticket...

this happens to me when I bet at Pinny online all the time
 

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<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by WSC CS:
We would just like to inform our Worldsportcenter customers that we don't offer different lines to different customers at our sportsbook. We offer the same lines to high-rollers as well as to low-rollers. Our policy is that if there is a line change while you are placing a wager with us, we will notify you as soon as we discover the change. It is not done on a per-customer basis, the lines are changed by the admin. It is up to the customer to take the new line, or refuse it. The option to take the old line does not exist once it has changed. <HR></BLOCKQUOTE>

May want to rethink this policy. Otherwise, it will hurt your company's reputation greatly. Once a phone clerk reads a line and a player bets it, the line should never change.
 

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SS - on-line is another story, the book has no real idea who you are going to bet so it is possible that you may get the better of it from a change, (it happens believe me). Over the phone is another story, it is up to the clerk to advise a player of changes whenever possible, but not after the player has already bet a game at a certain number.


wil.
 

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okay, I am starting to understand now...

I guess you are saying that the software the clerks are using should in essence 'freeze' the lines as they are being read for about 1 minute or so giving the bettor the opportunity to bet at the line that was just read? So I guess they use a different form of software than what is released to the customers online? otherwise how could the clerks control it?

Perhaps this book does not have software that makes this capable?
icon_confused.gif
still a bit confused
 

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Software can be set to hold the lines while the customer is on the phone or change it immediately. When a line change occurs it usually comes on a different color on the clerk's screen. A good clerk will always let the customer know if a line changed in any of the games he asked for.
 

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Over the phone only speaking. A clerk can get changes two ways, one is hearing the linesman call a change out loud from the call center stage, the other is to re-fresh the run-down screen,then changes should be highlited. I could be wrong maybe some books don't call out changes anymore or there is some other software that tells the clerk automatically when a change is made. The bottom line is the relationship between the clerk and the player has to be cooperative. When a line is read there has to be some kind of opportunity to say yes give me that without the risk of hearing no you cannot have it - I have a new number. On the other hand if a player hesitates, and the clerk makes a change then the new number is in play.


wil.
 

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As long as there's a World Sportscenter thread going...

I was looking at the restrictions for the 10% back on losses. One of the items reads:

9. Player's participation in the games is personal and not professional.

Is this a reference to syndicates? Please clarify. Thanks.
 

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