Whats Everybody thoughts on Bashing a Book before the fact?

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Rainbow

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I have read alot of reason threads and alot of people jump to conclusion before the fact. I think everyone should wait till all the details are gathered before anyone should bash a book. almost everytime someone complains about a book, you can rest to sure someone will bash the book.why not wait till all the details are presented before you knock the book. I would like to hear some more thoughts on this topic, thanks.
 
Fishhead

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RB-

Seems only logical and I agree with you.

---FISH---
 
TheGeneral+

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Rainbow, that is a million dollar question.

You are certainly correct in that all matters should be proven as fact before any negativity comes out.
 

Rainbow

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Rainbow said:
I have read alot of reason threads and alot of people jump to conclusion before the fact. I think everyone should wait till all the details are gathered before anyone should bash a book. almost everytime someone complains about a book, you can rest to sure someone will bash the book.why not wait till all the details are presented before you knock the book. I would like to hear some more thoughts on this topic, thanks.


Sorry I meant that reason in the first sentence to be RECENT.
 
Dante

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I agree rainbow...good post

...I ALSO am for that IF a newbee poster, posts on there first post , he has a big problem with XYZ book he should not be bashed right away and told... " good way to use your first post to complain" or something to that effect

until it can be proven if in fact he is lieing out his arse.... IMHO
 
edub69

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Dante said:
I agree rainbow...good post

...I ALSO am for that IF a newbee poster, posts on there first post , he has a big problem with XYZ book he should not be bashed right away and told... " good way to use your first post to complain" or something to that effect

until it can be proven if in fact he is lieing out his arse.... IMHO

I am a new poster, and I have in fact used most of my posts to complain about the service I was receiving from a certain book. I wouldn't say I was bashing them, but in retrospect I could have approached the issue a little differently. Sometimes it can be frustrating when you feel like you are being yanked around by someone who has your money - it's a helpless feeling. Considering that I found that book through its advertisement on this site it seemed like this was the appropriate place to air my concerns. I believe that my complaints in this forum actually helped me to get paid more quickly, but I may have jumped the gun a little bit.
 

Groucho

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Well that's a bit of a loaded question. On the surface my answer would be, sure, you should not bash a book before something has actually gone wrong.

Having said that, when I see certain patterns, I will strongly recommend people stay away from a book even if I am not aware of any problems - just because of the circumstantial evidence. If books are new and unestablished, and/or have big honking bonuses deals (or other extravagant promotions like no-juice wagering) I don't feel a need to wait and see if anything goes wrong before I stand up and say, POTENTIAL TROUBLE HERE.

So if that's what you mean by bashing, then I am an offender. I could justify it by pointing to a bunch of times when I have been right (wagerfree, OSB etc.). Whatever - maybe I'm just a bad guy.

Or maybe you're talking about other types of bashing altogether. I don't know.

In any case, I think it's the nature of the industry that we can't be quite as fair and open-minded as in other aspects of life. Frankly, it's an attitude that has served me well and saved myself and others hassles and $$$.
 
NEWPORT

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I BASH BOOKS


AFTER ONE ACTION THAT I TAKE AND IF I RECEIVE A CERTAIN OUTCOME!!!!


When I dial their toll free number and I ask gambling questions about wagering, and about general acumen surrounding the process of

deposits

withdrawals

parlays

true odds payouts

grading time

and usually I DO NOT EVEN GET THROUGH ONE OF THESE QUESTIONS WHERE
THE PATRONS OF THE PHENOMENAL NEW BOOK HAVE TO PUT ME ON HOLD FOR 10 MINUTES TO ANSWER A SIMPLE QUESTION. So the difference between bashing with out just cause and having just cause is about 20 SECONDS

OR THEY BEGIN TALKING IN MULTIPLE LANGUAGES, OR THEY JUST DO NOT UNERSTAND WHAT I AM ASKING. And with my close to 5000 POSTS is there anyone that does understand NEWPORT when he asks a quesion. HIGHLY UNLIKELY????

So bashing a book starts with a 2 minute phone conversation and then the subsequent confusion or misunderstanding of my SIMPLE question. Or the dodging of the question to begin with. Kind of makes me feel when I am communicating soundly to some one, and they are confused, I feel like I am on the Boardwalk of Ocean City Maryland, and I being asked to Play the Game where you squirt the gun into the Clowns mouth. The winner is already pre-determined

I mean if you called a hardware store and asked them if they sell power drills, DOES IT REQUIRE BEING ON HOLD FOR TEN MINUTES, OR MISUNDERSTANDING, OR EVASIVE COMMUNICATION .......NOT AT ALL

Well when I call a sportsbook on the phone they better no what the FVK BUSINESS they are in...........IF NOT........then the only business they are in is taking my money.....capiche??


NEWPORT
 
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NEWPORT

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this statement deserves a ENCORE

I mean if you called a hardware store and asked them if they sell power drills, DOES IT REQUIRE BEING ON HOLD FOR TEN MINUTES, OR MISUNDERSTANDING, OR EVASIVE COMMUNICATION .......NOT AT ALL

Well when I call a sportsbook on the phone they better no what the FVK BUSINESS they are in...........IF NOT........then the only business they are in is taking my money.....capiche??


NEWPORT<!-- / message -->
 
WildBill

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There arent that many experienced CSRs in these offshore locales. Your theory works for an established book at times, but I wouldn't say everyone that answers the phone will be wise to the ways of the industry. In those cases it is better they put you on hold and get a manager that knows don't you think?
 
NEWPORT

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WildBill said:
There arent that many experienced CSRs in these offshore locales. Your theory works for an established book at times, but I wouldn't say everyone that answers the phone will be wise to the ways of the industry. In those cases it is better they put you on hold and get a manager that knows don't you think?

Right get me a manager. That requires an order from the Pope, or a Syndicate Crime boss approval. Are you kidding me??? You must not know the unwritten rule of an employee asking for a manager, that is a sign of incompetence in this world. You have to tell your whole life story before you get a manager, unless of course you are well known by the firm. In this world you are the scum customer that deserves nothing before you are credible. And a phone CSR better have a DAMN good reason to ask for a Manager

I would understand under qualified CSR's if I am calling WALMART

I am calling a Casino about THOUSANDS OF DOLLARS.......does your BANK have non qualified CSR's, how about your INVESTMENT FIRM???

Well then a SPORTSBOOK should not either YOU KNOW WHY

BECAUSE they all have ONE thing in COMMON

THEY BROKER $$$$$$$$$$$$$$$$$$$$$$$$$$$$
 
edub69

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NEWPORT said:
Right get me a manager. That requires an order from the Pope, or a Syndicate Crime boss approval. Are you kidding me??? You must not know the unwritten rule of an employee asking for a manager, that is a sign of incompetence in this world. You have to tell your whole life story before you get a manager, unless of course you are well known by the firm. In this world you are the scum customer that deserves nothing before you are credible. And a phone CSR better have a DAMN good reason to ask for a Manager

I would understand under qualified CSR's if I am calling WALMART

I am calling a Casino about THOUSANDS OF DOLLARS.......does your BANK have non qualified CSR's, how about your INVESTMENT FIRM???

Well then a SPORTSBOOK should not either YOU KNOW WHY

BECAUSE they all have ONE thing in COMMON

THEY BROKER $$$$$$$$$$$$$$$$$$$$$$$$$$$$


Banks and Investment firms usually require a college education or have some type of screening process for hiring their customer service representatives. It seems that sportsbooks require little more than a pulse and/or opposable thumbs, and not much else. It's a shady industry, and it's unreasonable to expect them to be able to attract and retain competent people. Not that this gives them the license to dick with their customers, it's just reality when you're dealing with places that operate in 3rd world countries for the most part.
 

nimue77

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NEWPORT said:
I mean if you called a hardware store and asked them if they sell power drills, DOES IT REQUIRE BEING ON HOLD FOR TEN MINUTES, OR MISUNDERSTANDING, OR EVASIVE COMMUNICATION .......NOT AT ALL

Well when I call a sportsbook on the phone they better no what the FVK BUSINESS they are in...........IF NOT........then the only business they are in is taking my money.....capiche??


NEWPORT<!-- / message -->

I agree they should be able to answer those questions over the phone. However, I think there are more advantages to emailing the questions. That way you can get the answers in writing and it seems harder to dodge the questions if they do reply.
 

nimue77

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Groucho said:
Well that's a bit of a loaded question. On the surface my answer would be, sure, you should not bash a book before something has actually gone wrong.

Having said that, when I see certain patterns, I will strongly recommend people stay away from a book even if I am not aware of any problems - just because of the circumstantial evidence. If books are new and unestablished, and/or have big honking bonuses deals (or other extravagant promotions like no-juice wagering) I don't feel a need to wait and see if anything goes wrong before I stand up and say, POTENTIAL TROUBLE HERE.

So if that's what you mean by bashing, then I am an offender. I could justify it by pointing to a bunch of times when I have been right (wagerfree, OSB etc.). Whatever - maybe I'm just a bad guy.

Or maybe you're talking about other types of bashing altogether. I don't know.

In any case, I think it's the nature of the industry that we can't be quite as fair and open-minded as in other aspects of life. Frankly, it's an attitude that has served me well and saved myself and others hassles and $$$.

Zero juice wagering? I don'[t recall seeing this anywhere with the exception of at least one book that has a game of the week they do it for....may only be in a particular sport - not sure. And one book charges a fee to get zero juice for $100 bets for certain things.
 
Doug

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3-team 7-1 parlays ( BCN) are no juice. A free half-point is close to no juice.
 

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