Top THREE shops for customer service?

Search

Active member
Joined
Oct 20, 1999
Messages
75,444
Tokens
Please list your current TOP THREE shops for overall customer service.

Thanks in advance
 

Active member
Joined
Oct 20, 1999
Messages
75,444
Tokens
1. Skybook

2. Bodog

3. Dimeplayer

Honorable mention:

Hollywood
Bet365
Bowmans
 

RX Senior
Joined
Apr 20, 2002
Messages
47,431
Tokens
1. olympic - I think they do great, everyone knows the betjam/oly show is my fav I make no secret of it. but the chics sound hot and they get it done. they give me the its a dirty biz feeling but they are not shady in the presentation, so it has a degree of a appeal to it.

2. B365 - personally I think this book is 2nd rate even though they are huge, legit, and always pay, but the damn operators sound like they work for the phone company (professionalism). they will discuss any thing and everything with you at length and at the end you feel the smile in the voice and theystate who they are and thanks for calling.

3. Bet Cris - one of the oldest in the biz, they make you feel like an unspecial jerk off everytime. but you know why I like these guys? it is their agenda to accomplish goals. they want to get things done, its important to them. they arent rude; theyre not going to blow your dick either though. but they get tasks accomplished, and always let you know where they are at on an issue with none of the BS.
 

New member
Joined
Sep 20, 2004
Messages
1,440
Tokens
Dante- Shouldn't you have put an (email only) next to Pinnacle as well? They are certainly a top notch book but they will never be accused of being the kings of customer service.

Rob- bet365 has excellent customer service but their loan shark type vig and wide straddles as well as their lack of Western Union will hold them back from being highly rated.
 

New member
Joined
Sep 21, 2003
Messages
42,910
Tokens
British BOOKS DESTROY the Carabean books in the CUstomer Service Department....
 

Proud Member of the Right-Wing Conspiracy
Joined
Sep 20, 2004
Messages
240
Tokens
1. Hollywood

2. Millenium

3. Bet Jamaica

I don't know why anyone would list Pinnacle for c.s.? How can your c.s. be great if you won't even take phone calls?? Great book but not the best for c.s.
 

Rx God
Joined
Nov 1, 2002
Messages
39,226
Tokens
Who cares about CS ? I care about get paid ! If everything is graded right, that's fine with me. I shouldn't have to ever call a book. If you don't comprehend a bet, don't bet it !

Having to call them indicates a failure on the book's part ( IMO ).
 

New member
Joined
Sep 20, 2004
Messages
5,412
Tokens
I agree with Doug. Having good customer service is like having a lot of double plays in baseball -- the teams with the most double plays are the ones who allow the most runners on base. The idea is to never need CS.

Usually I use CS to speed up a deposit or a withdrawal, or to clear up issues like bad lines or exceeded limits.

The best books like Pinnacle never have such issues so it doesn't matter how good or bad their CS is. If I'm using a book's CS a lot it means there's something wrong with the book.
 

Rx God
Joined
Nov 1, 2002
Messages
39,226
Tokens
Thanks Darryl ( sp ?) : That was my general concept. Too many calls = BAD. I'll amend to allow an occasional call, but say you shouldn't have to call often.
 

New member
Joined
Sep 21, 2004
Messages
2,056
Tokens
In no particular order:

Dimeplayer
WWTS
Betmaker

It's amazing how many shops have poor CS. It seems that it often feels like pulling teeth just to get an answer to a simple question. I think it's wise to invest in proper training cause it sure makes a difference.
 

New member
Joined
Sep 20, 2004
Messages
326
Tokens
scatlovers.com
rotten.com
blacksonblondes.com

All of these sites are fast and have great cus service!!!

Ghost :drink: :think:
 

New member
Joined
Nov 21, 2003
Messages
1,261
Tokens
If you use email mostly, only 2 choices:

Carib
Pinnacle

No other books nowhere near them.
 

New member
Joined
Aug 20, 2001
Messages
2,545
Tokens
:think: Great customer service is any book that i can get paid into netteller without having to call.
 

Forum statistics

Threads
1,119,858
Messages
13,574,196
Members
100,878
Latest member
lisasdanceandexercise
The RX is the sports betting industry's leading information portal for bonuses, picks, and sportsbook reviews. Find the best deals offered by a sportsbook in your state and browse our free picks section.FacebookTwitterInstagramContact Usforum@therx.com