This past weekend i had a problem with a trifecta wager i made on the Belmont Horse race. I don't bet much on horses, but maybe 4 x a year. The Derby, The preakness, the Belmont, and The breeders Cup. I was transferred to the wagering dept. and i asked if they were paying track odds, which i was informed they were.
When i called back i placed a trifecta box, which was a winner. I placed a straight wager on win, which lost. By the way i was directed to equibase.com for track odds by one of their clerks. I called back after looking at the track odds and asked the clerk what was the minimum amount of money i could place on a trifercta Box? I was told it was 2.00.
I mentioned trifecta about three times during our conversation. He took my wager as the race was about a minute or so away from starting. When i did'nt get paid for my trifecta i called and was told they were not taking trifectas for the race. They told me it says so in their rules. I took the clerks word for it. Their rules say they take quinelas, but they were not taking any for the race. When i went to equibase .com i saw that there was trifectas being offered on the race. I don't have time to read all the rules on the books i open an account with. I called and asked. I was told i could place the wager. If you can't take the clerks word for it i guess it's not safe to assume it's a good wager. I mean if the clerk who works there does not know the rules i am suppose to know them? I don't get paid to work there. Books update their rules and sometimes don't update their web site for a long time.
When i called i spoke to both of their cust. service reps. They started bitching to me about their rules and the fact that their clerks only get paid 3 or 4 BUCKS an hour. Well pay them more as* hole. Is it my fault thats all they get paid. Is it my fault on one of the Biggest Horse Races of the year, the clerk does not know which wagers he can't take. Not just on today's Race but ever. But i'm suppose to know the rules. The rules say they take quinelas but none were offered on the RACE? If i would have asked for a quinela, the clerk would probably have given me one.
I won,t name the book, but i will say that customer service can kiss my ASS*! And they offer a 20CENT baseball line.
When i called back i placed a trifecta box, which was a winner. I placed a straight wager on win, which lost. By the way i was directed to equibase.com for track odds by one of their clerks. I called back after looking at the track odds and asked the clerk what was the minimum amount of money i could place on a trifercta Box? I was told it was 2.00.
I mentioned trifecta about three times during our conversation. He took my wager as the race was about a minute or so away from starting. When i did'nt get paid for my trifecta i called and was told they were not taking trifectas for the race. They told me it says so in their rules. I took the clerks word for it. Their rules say they take quinelas, but they were not taking any for the race. When i went to equibase .com i saw that there was trifectas being offered on the race. I don't have time to read all the rules on the books i open an account with. I called and asked. I was told i could place the wager. If you can't take the clerks word for it i guess it's not safe to assume it's a good wager. I mean if the clerk who works there does not know the rules i am suppose to know them? I don't get paid to work there. Books update their rules and sometimes don't update their web site for a long time.
When i called i spoke to both of their cust. service reps. They started bitching to me about their rules and the fact that their clerks only get paid 3 or 4 BUCKS an hour. Well pay them more as* hole. Is it my fault thats all they get paid. Is it my fault on one of the Biggest Horse Races of the year, the clerk does not know which wagers he can't take. Not just on today's Race but ever. But i'm suppose to know the rules. The rules say they take quinelas but none were offered on the RACE? If i would have asked for a quinela, the clerk would probably have given me one.
I won,t name the book, but i will say that customer service can kiss my ASS*! And they offer a 20CENT baseball line.
