The readback is the most important part of a phone taken wager.... pay attention to it always, that is your FINAL confirmation.
If its the 1st time it happens too u at the greek, they could be nice and at least make a one time exception. But the clerk is not the one to blame here, at least not entirely.
What comes out of the custumers mouth is THE MOST IMPORTANT PART OF A PHONE WAGER TAKEN, PERIOD.
The clerk is getting paid to put the correct bet in the system, not check his/her text messages on thier cell phone, watch tv, ect, while the player is saying he wants the Mets, and the clerk punches in the Dodgers.
Try explaining your theory to the agent who has had that player for 10 years..."Well sir, its clear the player said the Mets for 10,000, but my clerk was a little distracted by something, so they put the Dodgers instead, ok? have a great day"
If the clerk can't do the only thing that they're getting paid to do, you can't spin that back onto the the player.
The player wants to get down, and get off the phone.
End of story.