Sportsbook Emails

[Fishhead]

Why cant a sportsbook reply to an email question in less than 120 miniutes?

I just dont get it, I really dont.

Who runs these operations?

 

[Dante]

some do..Pinny does at least to me

 

[Fishhead]

Think about it.

You are going to open a sportsbook or you allready own one.

How do you sit back and not make answering emails a priority?

Again, dont get it, really dont.

 

[jjgold]

I never e-mail, I go right to top and get 3 person or up in command chain

I do not deal with lousy clerks

 

[Noreaga+]

Olympic responds VERY quickly

 

[sherman]

VWager NEVER responds to emails

 

[TheGeneral+]

I prefer phone when possible which is most of the time.

 

[sherman]

I prefer phone when possible which is most of the time.

but the point is general, they should reply to emails from CUSTOMERS!

 

[KeithRichard]

If a sportsbook doesn't respond to my emails within a few hours it usually gives me a negative feeling about them before I even sign up.They already have a strike against them before we have even done business with each other. Of course I realize sometimes there are good reasons for no response (website problems, middle of the night,etc.) but I don't think books realize how important that first impression is if they want a longtime customer.

 

[JohnnyDeMarco]

Fishead

95% of all emails to sportsbooks are really stupid questions. Then if you do answer them you get another one right back with another stupid question.

 

[Noreaga+]

almost as stupid as paying for some douche bags "expert" picks

 

[viking611]

Books need to realize that email is becoming a far better form of communication than telephone these days.

 

[Slash]

Books need to realize that email is becoming a far better form of communication than telephone these days.

And if you have an answer by email you have proof. I know some operations record phone calls, but unfortunately 95% of all sportsbooks have no problem deleting a phone call or lying about a phone call.