Some people here at the RX may already be aware of Southwest Airlines newer cancellation policies but for those that are not aware be very careful. If you book a roundtrip flight and for whatever reason you miss the first flight and you can't reach them by phone 10 minutes prior to departure, they automatically cancel your return flight and keep your money. This happened to a friend of mine yesterday. She missed her first flight on SW down to Fl, had to buy another ticket one way on Jet Blue to get here, only to find out yesterday that SW cancelled her seat on the return flight They basically just stole the 300.00 she had already paid for that seat and made her pay an extra 457.00 to buy a new ticket to get home. The only way to travel with them now and be safe from them robbing you is to buy individual one way tickets.