Yesterday I called First Fidelity to get the name of the person to send funds too. Freddy Harris answers "HELLO", I said I want to upgrade and need the name of person to send to. He said what the hell do you want?? Hold on, he said, and in the back round I hear him yelling at 2 girls. All of a sudden I get hung up on. WoW, what shitty customer service. Done with them too. My question is are these offshore customer service reps working out of their own houses or is their really an office involved??
Actually they've been cold calling me 3 times a week so I said I'd send a little just to get them off my back. Sent, lost, went to reload and thats when I couldn't believe what happened. I know Freedy Harris' voice cause I talked to him a few times before. Its like he was clobbered on the early games cause it was after 4 when I called yesterday! Yes Fish , I'm glad I gave you a reason to stay away and I'm outta there too. Next time they call I'll tell them I'm being watched and my phone is tapped so be careful what you say.
Very Few Books Train Their Cs People To Be Polite And Helpful And Enforce A Certain Code By Which The Clerks Must Act. More Often Than Not You Will Talk To Someone Who Is Free To Say And Act However The Heck They Choose. This Might Mean Cussing, Shouting Or Hangups. Just A Fact Of The Offshore Biz!
