Let me try to explain what the problem is (to me). A couple of weeks ago, I made a withdrawal request on a sportsbook website. (I have done this with Carib and WSEX with no problem. This time I recived an email back from the SPORTSBOOK that they needed me to answer 3SECURITY QUESTIONS. 1. Mother's Maiden Name, 2. Date of Birth and 3. Favorite Color?
To make a VERY LONG story short, I called Neteller and they closed my account while I answered all the questions. Later--I am told BY NETELLER, that it was NOT the book that wanted these questions answered, but Neteller. Well the email I received originally was NOT from Neteller. The first person I talked with at Neteller, I could barely understand her English!
That is why I do not understand, what is going on. When I later wrote an email to Neteller asking them if WSEX would be requiring me to answer questions, their reply by email was that WSEX migh do that but Neteller would not do that. I only want consistincy and all to be on the same page!