Doug, I opened an account with Millennium during football a few years back. After football season I still had a few bucks left(less than $150). I decided to keep my account active so I left the money in there.
Next season rolls around, I wanted to re-load. Unable to log-in, so I call. I had the ext. # and the girls name(Natalie) that opened my account. You can probably guess what happened next. "No Natalie here", no account by that name here". After getting the run around, I gave up and ever since then have been warning people about their crooked ways.
Since then they have offered many excuses. The computer software change over was the best one for why my account info was lost. Finally the truth came out. If anyone leaves their account in-active for a certain length of time, they just confisicate your money and wipe your account info clean. 3½ years after the theft BetMill did offer to give me back my money to silence me. I declined.