How can a SportsBook be down for hours???

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sportsbook.com has been down atleast for the past 3 hours, without any type of message or email. I know this use to be a good back a few years back and has gone down hill. But in the past few weeks they have been alot better with payouts and when they put up lines. But its pretty bush league not to have your site up and running on a saturday with a very big card.
 

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killing me too want to bet the wbc so bad and shit isnt working!!!!!
 

Dogfather
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I couldn't connect for about 10 minutes today, right before 2 PM Pacific Time but the rest of the time, it's been fine for me. I was able to get my Kansas 2H play down with no problem a little while ago. They were down for about 10 minutes three other times the past week or so, all three right before the 4 PM Pacific/7 PM Eastern games go off. When I told them I couldn't connect they told me no one else has complained.
 

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i called their customer service and they said they are aware of the problem and working on a fix, but they arent even taking bets over the phone until the site is up and running.
 

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its down because the Golden state has so many guys injured they are adjusting the line. Milwakee wins by 12 at least. jump on it
 

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lol the book has been down since i got home at 230 eastern time atleast, thats 5 hrs.
 

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sportsbook customer service is the same as www.sports.com , they have the same owner. it wont do u any good, the guy said they are working on it and they dont know when it will be fixed, you think they could atleast get a message up when you try to access the site. ive had godo luck with them, get my checks in like 2 weeks, but after today im about done with them. when i leave for vegas i will request a check and hopefully it will be waiting for me when i return and ill open up at another book.
 

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open an account for free at another site and ask to transfer the money from Sportsbook. Get rid of that headache!!:>(
 

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i dont think sportsbook will transfer to other books, never seen it listed on their site as an option.
 

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just got off the phone with their customer service, he said the IT dept figured out the problem and it should be up momentarily. for whatever its worth
 

Canes - 5x champs
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Sportsbook.com IT department: :ohno:

helpdeskDave.jpg
 

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I just called the number because I have been trying to get on all day. I thought it was my internet connection. I have a parlay that has hit all but one game. The remaining game is West Va. -2 tonight, and I wanted to hedge so I could be guaranteed money and not have to sweat it out. BUT I CAN'T!!! I called, and the guy said they could not accept bets over the phone. I have had more trouble with this site than you could imagine. Bounced checks, site not working, terrible cust. service...

I am a huge Mountaineer fan tonight.
 

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they cant take bets over the phone as i imagine they dont have access to the accounts just like us. i plan on taking out alot of cash whenever its back up
 

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