Dateline did on special on Just brakes a few years ago and the company President admitted that only around 10% of customers actually get the $99 rate. The average cost was around $900.
I took my car there about 6 years ago for standard brake pads. I knew that nothing was really wrong, but i needed brake pads. I told them to put on the $125 brake special. I only had around $200 in my wallet. Then I told the guy that I would return in around 5 hours. Well my cell phone was turned off I guess because when I returned the guy was "frantic" telling me that he was trying to get a hold of me on the phone!
That is one of their KEY ploys actually, to only tell you on the phone. Most people will agree if they are actually at the shop. Well he told me that I needed new Calipers and other shit and that it would cost $750. Well I told him that I only wanted the $125 special, and he said that this was impossible.
So I told him to put the brakes back on and I had to pay $60 for "not" turning the rotars. Well I brought my car to the dealer the very next day and had the brakes repaired with new pads for only $250.
Here is a piece of advice for you. You dealer usually will not cheat you on anything because they want you to come back. Just Brakes will cheat you because most likely you will never return with that automobile at least.
Just take your car to the dealer and you wont get cheated. They may charge a little more, but they wont steal from you
This reminds me of a time I took my car to a local F1restone to get tires put on....I was working out of town, someone from there calls me up and tells me it needed brakes and whatever, I told them to just do the tires as originally scheduled......I took that car to my local independent mechanic, (who doesn't do tires) good friends with him, he let me run it up on the hoist so I could take a tire off the front and back to gauge the wear on the brake pads.......the pads on the car were thicker than the new ones my mechanic had in stock to replace the old ones with.
Utterly p1ssed me off to the point where I damn near wrote a letter to the BBB and F1restone and whoever I thought could put their asses in a wringer. Wish I would have now. I'm sure the F1restone reply would have been along the lines of it somehow being a difference in judgement call as to the wear on the pads......they were just looking to fleece me thinking I'd agree to it being that I was out of town.....doubt they'd have even put any new parts on, they'd have just billed me for work not even done.
Never went there again, if anyone mentions that shop I tell them my experience, hope that shop goes bankrupt. C0cksuckers.
Love those shows on tv where they send in a fully inspected test car with marked parts, woman or some elderly driver takes it in and then after agreeing to extra work they get the car back and see what work was actually done and how bad they got ripped off. What's bad about those shows is that they don't tell you the name of the companies that treated the customers correctly.....those are the ones the public needs to find and those companies need to be rewarded with the extra work they'd have from locals seeing the show and taking their car there knowing they were probably dealing with an honest shop.