<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by BillDozer:
Hali,
I give ya credit, but when someone is told they are wrong they are going to expect to be enlightened. SBR is not going to be able to use input like just "trust me" when we look at ratings.
I should have left it as Buzzsaw summed up. It was probably just what he wanted to know.
The 3 books he asked about all have WG software in common. Sportsbetting is REAL Entertainment and might be WG's 2nd biggest (distant 2nd) licensee since Sininter left for IQL. SBT merged with SB.com and company under the SBT name. Those sites have not performed at SportingbetUSA’s level. This is the assessment of many players, SBR and SBT management.<HR></BLOCKQUOTE>
Well let me be very specific about where I disagree with you:
Speaking ONLY about the EFS-serviced sites taken from your list of 50 or 60 (the ones that fall under the Sportingbet "umbrella", and not SportsBetting or the other "non-Sportingbet-umbrella" World Gaming licesees) ..... these days ...
> they all have the same Customer Service people (calls to all of them connect to the same call centre / same voice mail system / same operators; the same individuals handle complaints / inquiries from SportsBook, Bubba's, SportingbetUSA, AllPro, SportFanatik, etc.), the same Customer Service protocols, and the same level of Customer Service.
> a customer has an equal chance of having a "random audit" conducted on their account, no matter which of these books you are playing at. In fact, oftentimes if your account is being audited at one of the books, EFS will place a "blanket" audit on all of your accounts that you have at all other EFS books.
> a customer has an equal chance of having a payout delay, no matter which of these books they are a customer of.
SportsBook has the most complaints, because they have by far the most customers.
As far as SportingbetUSA goes, I have had 2 "random audits" from them, out of about 7 or 8 withdrawal requests. They are no better or worse than the rest of the EFS books under the Sportingbet umbrella.